Terms & Conditions

Terms & Conditions

Effective Date: June 2026
Last Updated: June 2026

Welcome to EOXS. These Terms & Conditions (“Terms”) govern your access to and use of the EOXS website, products, software, services, applications, customer portals, communications, and related offerings.

By accessing or using EOXS, you agree to these Terms. If you do not agree with these Terms, please do not use our website or services.

1. About EOXS

EOXS provides enterprise software solutions including ERP, CRM, AI-powered business applications, implementation services, consulting, analytics, integrations, training, and customer support for steel service centers, metal distributors, manufacturers, processors, and related industries.

2. Acceptance of Terms

By accessing our website or using our products or services, you confirm that:

* You are at least 18 years of age.
* You have authority to act on behalf of your company or organization.
* You agree to comply with these Terms and all applicable laws.

3. Website Use

You may use the EOXS website solely for lawful business purposes.

You agree not to:

* Violate any applicable law or regulation.
* Attempt to gain unauthorized access to EOXS systems.
* Upload malicious software or harmful code.
* Interfere with website functionality.
* Use automated tools to scrape or copy website content without permission.
* Misrepresent your identity or affiliation.

EOXS reserves the right to suspend or restrict access for misuse.

4. Intellectual Property

All content available through EOXS, including but not limited to:

* Software
* Product designs
* Source code
* Logos
* Graphics
* Icons
* Documents
* Videos
* Training materials
* Text
* Product names
* Trademarks

is the property of EOXS or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, modified, distributed, or republished without prior written permission.

5. Product Information

EOXS strives to provide accurate information regarding its products and services.

However, product features, specifications, pricing, availability, and functionality may change without prior notice.

EOXS does not guarantee that all information on the website will always be complete, current, or error-free.

6. Customer Accounts

Certain services require customer accounts.

Customers are responsible for:

* Maintaining account confidentiality.
* Protecting login credentials.
* Restricting unauthorized access.
* Promptly notifying EOXS of suspected security incidents.

Customers remain responsible for all activities occurring under their accounts.

7. Acceptable Use

Customers agree not to use EOXS services to:

* Violate laws.
* Infringe intellectual property rights.
* Distribute malware.
* Transmit spam.
* Harass others.
* Conduct fraudulent activities.
* Disrupt EOXS infrastructure.
* Attempt unauthorized access to systems or data.

EOXS reserves the right to suspend services for violations.

8. Third-Party Services

EOXS products may integrate with third-party services including cloud providers, communication platforms, payment providers, ERP integrations, CRM systems, analytics platforms, AI services, and scheduling tools.

EOXS is not responsible for the availability, security, or privacy practices of third-party providers.

Your use of third-party services remains subject to their respective terms and policies.

9. Communications

By contacting EOXS or providing your contact information, you agree that EOXS may communicate with you regarding:

* Product demonstrations
* Customer support
* Account management
* Service updates
* Implementation activities
* Security notifications
* Billing matters
* Contract administration

Marketing communications will only be sent where permitted by applicable law and may be unsubscribed from at any time.

10. SMS Terms

If you voluntarily provide your mobile phone number and consent to receive SMS communications from EOXS, you agree to the following:

EOXS may send SMS messages regarding:

* Appointment confirmations
* Meeting reminders
* Product demonstrations
* Customer support
* Account notifications
* Implementation updates
* Service-related communications

Message frequency may vary depending on your interactions with EOXS.

Message and data rates may apply according to your mobile carrier’s plan.

You may opt out at any time by replying STOP to any SMS message.

For assistance, reply HELP or contact EOXS directly.

Consent to receive SMS messages is not a condition of purchasing EOXS products or services.

EOXS sends SMS messages only to individuals who have provided appropriate consent through approved communication channels.

11. Privacy

Your use of EOXS is also governed by our Privacy Policy.

The Privacy Policy explains how personal information is collected, used, stored, and protected.

12. Disclaimer of Warranties

EOXS provides its website and services on an “as is” and “as available” basis.

To the maximum extent permitted by law, EOXS disclaims all warranties, whether express or implied, including warranties of:

* Merchantability
* Fitness for a particular purpose
* Non-infringement
* Continuous availability
* Error-free operation

EOXS does not guarantee uninterrupted or error-free service.

13. Limitation of Liability

To the fullest extent permitted by law, EOXS shall not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages arising from the use of its website or services.

This includes, without limitation:

* Loss of profits
* Business interruption
* Data loss
* Loss of goodwill
* System downtime

EOXS’s total liability shall not exceed the amount paid by the customer for the applicable services giving rise to the claim, unless otherwise required by law.

14. Indemnification

You agree to indemnify and hold harmless EOXS, its employees, officers, directors, affiliates, and partners from claims, damages, liabilities, costs, and expenses arising from:

* Your violation of these Terms.
* Your misuse of EOXS services.
* Your violation of applicable laws.
* Your infringement of third-party rights.

15. Suspension and Termination

EOXS may suspend or terminate access to its website or services where necessary to:

* Protect security.
* Prevent fraud.
* Comply with legal obligations.
* Enforce these Terms.

Termination does not affect rights or obligations that accrued prior to termination.

16. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws applicable to the jurisdiction in which EOXS’s contracting entity is established, without regard to conflict of law principles.

17. Changes to These Terms

EOXS may update these Terms from time to time.

Updated versions will be published on this page together with the revised “Last Updated” date.

Continued use of EOXS after updates constitutes acceptance of the revised Terms.

18. Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact us.

EOXS

Website: https://eoxs.com

Email: [email protected]

Phone: +1 (281)297-8574

Business Address: Maywood Road, New Rochelle, NY 10804