Post 9 December

Defining Performance Evaluation and Promotion Criteria

🧰 Crafting a Fair and Effective Performance & Promotion Policy

1. Policy Statement

Statement of Commitment
“Our company is dedicated to equitable performance evaluations and promotions based solely on merit, skills, and contributions.”


2. Purpose

  • Align employee goals with business strategy.

  • Recognize achievements and reward high performers.

  • Support ongoing career development and internal growth.


3. Performance Evaluation Criteria

Criterion What to Measure
KPIs Role-specific metrics—sales volume, on-time delivery, cost control, etc.
Quality of Work Accuracy, compliance with procedures, defect rates, and precision.
Productivity Output per hour, turnaround time, resource utilization.
Initiative & Innovation Problem-solving, process improvements, taking extra responsibility.
Communication & Teamwork Collaboration with colleagues, responsiveness, and stakeholder engagement.

4. Performance Evaluation Process

  • Frequency: Conduct evaluations annually or semi-annually.

  • Methods: Combine self-assessments, supervisor reviews, peer feedback (360°), and KPI data.

  • Documentation: Record strengths, improvement areas, and SMART development goals.


5. Promotion Criteria

A. Merit-Based Promotion

Promote employees based on demonstrated excellence, accountability, and alignment with company values.

B. Qualifications & Skills

Require specific competencies, certifications (e.g., AWS, CWI), experience level, and relevant training.

C. Defined Career Paths

Lay out clear job levels and promotion tracks—from operator → lead → supervisor → manager → director.


6. Promotion Process

  • Nomination & Review: Supervisors nominate candidates; cross-functional review panels evaluate them.

  • Decision Authority: Promotion decisions made by a committee (HR, department heads).

  • Communication: Provide clear feedback to successful and unsuccessful candidates, outlining next steps or development plans.


7. Performance Improvement Plans (PIPs)

  • Purpose: Support underperformers with coaching, support, and corrective action.

  • Structure: Define measurable goals, timelines (e.g., 30–90 days), evaluation checkpoints, and consequences for non-compliance.


8. Legal Compliance

  • EEO Compliance: All evaluations and promotions are conducted free from bias or discrimination.

  • Recordkeeping: Maintain audit-ready records of evaluations, promotions, and decisions for legal protection.


9. Training & Development

  • Evaluator Training: Train supervisors and HR staff on fair evaluation methods and bias prevention.

  • Employee Development: Offer mentorship programs, skills workshops (e.g., CNC setup, metallurgy basics), and on-the-job coaching.


10. Continuous Feedback

  • Ongoing Check-Ins: Encourage monthly feedback sessions—not just annual reviews.

  • Calibration: Conduct quarterly review meetings across teams to ensure evaluation consistency and fairness.


11. Policy Review & Updates

  • Scheduled Reviews: Update the policy annually or as organizational needs change.

  • Solicit Feedback: Collect input from managers and employees to keep policy aligned with culture and goals.


✅ Why This Framework Matters

  • Boosts Performance: Clear expectations and feedback help employees thrive.

  • Retains Talent: Transparent promotion paths drive motivation and loyalty.

  • Reduces Legal Risk: Structured, documented decisions support fair treatment.

  • Aligns Workforce: Performance goals are directly tied to organizational strategy.


🛠 Making It Actionable for Steel & Metals

  1. Customize KPIs to your operation—e.g., % on-time coil delivery, MTR compliance, job shop throughput.

  2. Correlate skills to technical roles—e.g., certifications like API 510, welding qualifications.

  3. Use existing systems—leverage ERP or HR software to automate tracking, goal-setting, and reminders.

  4. Involve employees—collect input on criteria, tone, and clarity.

  5. Launch in phases—start with pilot departments, refine, then roll out company-wide.