Establish Clear Policies and Procedures: Develop and communicate guidelines for internal investigations that align with legal and organizational standards.
- Prompt Response: Address allegations or suspicions immediately to preserve evidence and reduce risks.
- Maintain Confidentiality: Protect the privacy of individuals and the integrity of the investigation by keeping information confidential.
- Impartiality and Independence: Use impartial investigators who are not connected to the incident to ensure fairness.
- Thorough Planning and Documentation: Plan investigations carefully, documenting every step, evidence, and decision for transparency and legal compliance.
- Effective Interviewing Techniques: Conduct structured and respectful interviews to gather reliable information from witnesses and subjects.
- Evidence Collection and Preservation: Collect and store evidence securely and methodically to ensure its integrity.
- Legal Compliance: Follow applicable laws and regulations, involving legal counsel to address legal complexities and protect the organization.
- Regular Updates and Reporting: Provide objective, comprehensive updates to stakeholders on the investigation’s progress and findings.
- Follow-Up and Corrective Actions: Take appropriate actions based on findings, such as disciplinary measures or policy changes, and monitor to prevent recurrence
Post 10 July
10 Best Practices for Effective Internal Investigations
