Understanding Substance Abuse

Provide education on the signs, symptoms, and effects of substance abuse. Help managers recognize behaviors that may indicate potential substance abuse issues among their team members.

Legal Framework

Educate managers on relevant federal and state laws, such as the ADA, FMLA, and HIPAA, concerning substance abuse and employee rights. Ensure managers understand their responsibilities regarding confidentiality, reasonable accommodation, and compliance with drug-free workplace policies.

Company Policies and Procedures

Familiarize managers with company policies and procedures related to substance abuse, including drug testing protocols, disciplinary actions, and procedures for handling suspected substance abuse incidents. Ensure managers are trained to enforce policies consistently and fairly.

Recognizing and Addressing Issues

Provide guidance on how to initiate conversations with employees about observed behaviors related to substance abuse sensitively and professionally. Teach managers how to approach these discussions with empathy and concern for the employee’s well-being.

Referral to Resources

Train managers on available resources for employees seeking help for substance abuse issues, such as Employee Assistance Programs (EAPs), counseling services, and community resources. Ensure managers understand how to refer employees to these resources confidentially.

Conflict Resolution and Support

Equip managers with skills in conflict resolution and support for employees affected by substance abuse. Provide strategies for managing performance issues related to substance abuse while maintaining empathy and respect.

Safety and Risk Management

Stress the importance of maintaining a safe working environment by addressing safety risks associated with impaired employees. Teach managers how to assess risks, take appropriate actions to mitigate hazards, and ensure workplace safety.

Documentation and Reporting

Train managers on the importance of accurate and timely documentation of substance abuse incidents, observations, and actions taken. Emphasize the confidentiality of documentation and adherence to legal requirements.

Cultural Sensitivity

Discuss cultural considerations related to substance abuse, including stigma, diversity, and inclusion. Help managers understand how cultural factors may influence perceptions and responses to substance abuse issues.

Ongoing Support and Development

Provide ongoing support and resources for managers to continue learning and developing their skills in addressing substance abuse issues. Offer refresher courses, updates on legal changes, and opportunities for feedback and improvement.